Guide

Owner account and booking page address.

1. Open Create business.
2. Enter name, booking page address, email and password.
3. Choose the business timezone and press Create account.

Create businessCreate account

You are in the cabinet with the business setup card.

If the address is taken, change Booking page address and retry.

Next →

At least one bookable service exists.

1. In the onboarding card press Add a service or specialist, or open services.
2. Press + Add service, enter name and duration in minutes.
3. Save the service.

Add a service or specialist+ Add service

The service appears in the list and setup progress.

Without duration, slots cannot be calculated — Duration (minutes) is required.

Next →

A specialist is linked to the service.

1. Add a specialist in the team catalog.
2. Assign the created service to them.

Add a service or specialist

Clients see the specialist or “any available”.

If the service has no specialist, go back and assign one.

Next →

Days and hours when clients can book.

1. Press «Set the schedule».
2. Choose workdays and shift start/end hours.
3. Save the schedule.

Set the schedule

Open slots appear in client booking.

Empty workdays mean clients see “no open times”.

Next →

The cabinet is verified with your personal Telegram.

1. Press Connect personal Telegram.
2. Confirm in Telegram that the cabinet is yours, then return to the cabinet.

Connect personal Telegram

Personal Telegram is marked done; clients do not message this chat.

If the step did not update after Telegram, refresh Overview; progress comes from the server.

Next →

Clients can open booking in the studio bot.

1. Press «Open the business bot panel».
2. Create or finish bot connection in the cabinet — clients never use BotFather.
3. Wait until the client menu is ready; incomplete activation is not “ready”.

Open the business bot panel

A studio bot link for clients appears.

Retry after an error continues the same attempt — do not create duplicate bots.

Next →

New bookings appear in a separate alerts chat.

1. Press Connect alerts chat.
2. Finish linking in Telegram and return to the cabinet.

Connect alerts chat

New-visit alerts go to this chat, not as personal DMs to clients.

Do not confuse the alerts chat with the client bot.

Next →

Clients have a link or bot to book.

1. Open Overview — a ready studio shows bot and browser booking links.
2. Copy the link or QR and place it where clients find you.

CopyOpen

A ready studio sees working links, not the setup wizard again.

If the wizard returns, check unfinished bot or schedule steps.

Next →

New visits show in the cabinet and, if linked, the alerts chat.

1. Open Overview or the calendar.
2. Check visit details and confirm status on the booking card if needed.

OverviewCalendar

The visit is in the correct status on the day schedule.

No alert — check the alerts chat connection.

Next →

Specialist load for the day or week is visible.

1. Open the calendar.
2. Switch Day / Week and filter by specialist if needed.

DayWeek

Team bookings on one screen.

An empty day may mean a day off or no slots in the schedule.

Next →

The visit is updated without losing client context.

1. Open the visit card in the calendar.
2. Choose reschedule, cancel or complete — using the available actions.

MoveCancel

Status and time are updated in the cabinet.

If an action is missing, the visit already started or the status blocks changes.

Next →

Closed hours are not offered to clients.

1. Open schedule or exceptions in schedule settings.
2. Add a break, day off or leave period.

Set the schedule

Slots in that period disappear from client booking.

Check the business timezone — the day is calculated there.

Next →

External busy time is not offered as free.

1. Connect Google Calendar in cabinet settings.
2. Ensure sync is active for the needed calendars.

Google Calendar

Busy hours from Google are not shown as free to clients.

If a slot “vanished”, check a Google event at that time.

Next →

Clients book and reopen their visits.

1. Share the bot or browser link.
2. In the browser, My bookings appears after booking; email opens it on another device.
3. In Telegram, clients open Mini App → My bookings.

BookMy bookingsSend link

Clients see their visits and can reschedule or cancel per rules.

No visits on a new phone — use the email link or the same browser profile.